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Privacy Policy

We are committed to protecting your privacy. This privacy policy (hereinafter “Policy”) applies to information collected online from users of this website and any landing pages or other sites created and used by this firm (hereinafter “Website”). 

By using our Website, you agree to the terms of this Policy. If you do not agree with the terms of this Policy, do not use our Website. Reviewing this Policy will not be counted as using our Website unless you continue to use the Website after reading this Policy. We may update this Policy from time to time. Please read this Policy carefully.

In this policy, you will learn: 

  1. What kind of information we collect and how we use it,
  2. How and when we might use that information, 
  3. How such information is shared,
  4. How we protect the information, 
  5. How to contact us and the choices you have with respect to your personal information.

What Information we collect: 

We and our third-party service providers and vendors may collect and process the following types of personal information about you: 

  1. User-supplied Information
    1. Name
    2. Phone number
    3. Email address
    4. Social network profile information
  2. Information we collect when you use our Website in web server logs, such as: 
    1. your domain name, 
    2. Internet protocol (IP) address, 
    3. mobile device model, 
    4. Internet service provider, 
    5. Website access times, 
    6. websites that referred you to us,
    7.  the pages within our website that you visited, and
    8. the length of time you spent on each page. 

User-supplied information: If you fill out the contact form on this website, we will ask you to provide some personal information (such as e-mail, address, name, phone number and state). We only require that you provide an e-mail address on the contact form. Further, if chat is available through this site, you may be asked to provide information if you participate in an online chat. 

Sensitive Information: Please do not submit any confidential, proprietary or sensitive personally identifiable information (e.g. Social Security Number; date of birth; drivers license number; or credit card (unless you’re paying your bill), bank account or other financial information) (collectively, “Sensitive Information”). If you submit any Sensitive Information, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission. 

We do collect information related to you personal such as your date of birth and your finances when you become a client if and when it’s relevant to the work we are doing; however, we have you send us a paper form and statements or fill out an electronic form with a private, custom link that allows you to upload information directly to our software we use for handling such information. While you may download a form to use from this Website. We will never ask you to provide Sensitive Information by inputting data directly into our Website. 

Information that you provide to us through the contact form or an online chat will be used so that we may respond to your inquiry. We may also use information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt out (unsubscribe) as described below.

Web server logs: When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. The servers automatically capture and save the information electronically. Examples of the information we may collect include:

  • your unique Internet protocol address;
  • the name of your unique Internet service provider;
  • the town/city, county/state and country from which you access your website;
  • the kind of browser or computer you use;
  • the number of links you click within the site;
  • the date and time of your visit;
  • the web page from which you arrived to our site;
  • the pages you viewed on the site; and
  • certain searches/queries that you conducted via our website(s)

The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use and improve the user’s experience.

Cookies: In order to offer and provide a customized and personal service, our websites and applications may use cookies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a Web server and stored on your computer’s hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies allow us to save passwords and preferences for you so you won’t have to re-enter them each time you visit.

The use of cookies is relatively standard. Most browsers are initially set up to accept cookies. However, if you prefer, you can set your browser to either notify you when you receive a cookie, or to refuse to accept cookies. You should understand that some features of many sites may not function properly if you don’t accept cookies.

How is personal information protected?

We take certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use or disclosure. However, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures. For more information about the security measures we are currently implementing, please do not hesitate to call us.

How the information is shared and with whom? 

We will not sell, rent, or lease mailing lists or other user data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:

  • With your written or verbal consent, we share information with your loved ones who are specifically authorized to receive information;
  • to agents, website vendors and/or contractors who may use it on our behalf or in connection with their relationship with us;
  • Referrals to Other Attorneys: if we are unable to assist with your matter, but know an unaffiliated attorney or firm that may be able to help you, we may refer you using a three-way email as the method of introduction. We will not share any other information unless you consent to our sharing additional information. 
  • Referrals to Other Service Providers including our Team 100: If you have a need for any non-legal service including plumbers, landscapers, housekeepers, or others, we offer the option to be referred to a vetted service provider from our Team 100 network. These service providers have been used by us or have provided 3 references and spoken with us one-to-one before earning a place in our Team 100 list. Introductions and referrals are made from this list to our clients by 3-way email. No other information is shared unless specifically authorized by the client verbally or in writing; and
  • As required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another firm or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.

How to contact us and how can I correct, amend or delete my personal information and/or opt out of future communications?

You may opt out of any future contacts from us at any time. Contact us via the phone number, contact form or mailing address on our website at any time to:

  • see what data we have about you, if any;
  • change/correct any data we have about you;
  • ask us to delete any data we have about you; and/or
  • opt out of future communications from us.

If you are a resident of a state other than Georgia, by using our Website you are agreeing to be governed by the laws and statutes of Georgia in relation to the receipt and use of information. 

If you have any additional questions or concerns about this privacy policy, please contact us via the phone number, contact form or mailing address listed on this website. If our information practices change in a significant way, we will post the policy changes here.

How we collect information: 

We may collect information about our users in several ways: directly from the user, from our Web server logs and through technologies such as cookies and pixels. We use the information primarily to provide you with a personalized Internet experience that delivers information, resources, and services that are most relevant and helpful to you. We don’t share any of the information you provide with others, unless we say so in this Privacy Policy, or when we believe in good faith that the law requires it.

We and our third-party service providers and vendors may collect personal information in the following ways: 

  1. We may collect information you provide when you use our Website, including when you fill in forms on our Website or use the chat function, subscribe to any of our services, complete a survey on our Site, post material to our Website or download content from our Website. 
  2. We may collect information you provide when you contact us by phone, email, text message, or messaging application on social media.
  3. We may collect social network profile information that you have made publicly available through your social network account settings if you choose to access our social media pages or connect or link to our Website with your own social media page. We also may collect customers’ and public feedback on social media. 
  4. Our Website may use cookies, tracking pixels and other technologies to collect information about visitors to our Website. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. A tracking pixel is a graphic that is loaded when a user visits a website or opens an email and is used to track certain user activities. We may use cookies and pixels as an electronic means of staying in touch and to enable us to continue to provide additional information and ads for events, workshops, and materials which may interest you.
  5. We may collect data from Server Logs. When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. The servers automatically capture and save the information electronically. Examples of the information we may collect include:
  • your unique Internet protocol address;
  • the name of your unique Internet service provider;
  • the town/city, county/state and country from which you access your website;
  • the kind of browser or computer you use;
  • the number of links you click within the site;
  • the date and time of your visit;
  • the web page from which you arrived to our site;
  • the pages you viewed on the site; and
  • certain searches/queries that you conducted via our website(s)

The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use and improve the user’s experience.

Do NOT enter or submit Sensitive Information on the Website. Please do not submit any confidential, proprietary or sensitive personally identifiable information (e.g. Social Security Number; date of birth; drivers license number; or credit card, bank account or other financial information)(collectively, “Sensitive Information”). If you submit any Sensitive Information, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission.

We provide paper forms and direct links to our software for the entry of private information. We only request social security numbers at the time one is needed for planning. We do not collect full account numbers for any accounts. We will never request sensitive information through our Website. 

How we Use Information: 

We may also use information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt out (unsubscribe) as described below.

Cookies: In order to offer and provide a customized and personal service, our websites and applications may use cookies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a Web server and stored on your computer’s hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies allow us to save passwords and preferences for you so you won’t have to re-enter them each time you visit. Cookies also help to display the information on a website in a way that matches your interests. Most major websites use cookies.

The following types of cookies and other technologies may be used on this Website:

  1. Essential – Some of the cookies on our Website are essential for us to be able to provide you with a service you have requested.  These cookies are required to enable our website to work correctly or to comply with applicable law – for example, to allow you to navigate our website and use essential features or to ensure that our website is secure. You may not be able to use our website without these cookies.
  2. Analytics – We use analytics cookies to helps us understand how users engage with our website. An example is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited the website once each week for three weeks we would count you as three separate users. We would find it difficult to analyze how well our website was performing and improve it without these cookies.
  3. Functional – We use cookies to improve your experience by remembering your preferences so we know how you like to use our website. Examples of this would be remembering you so that you are served with the same content or to remember you when you come back to the site. 
  4. Social – We use third-party cookies to allow you to share content directly on social networking sites like Facebook and Twitter to improve your experience by remembering your preferences so we know how you like to use our website – for example, if you wanted to “like” or “tweet” about us or our products or services.
  5. Interest-Based Advertising – You may notice that when you visit websites you will be shown ads for products and services you may wish to buy. To try and ensure that the ads you see are relevant to you third party cookies may be used to collect information about the types of things that interest you — for example, websites you visit and where you are geographically. Having these cookies does not increase the number of ads you will be shown, but simply makes the ads you see more relevant. Please see our “Third Party Cookies” section below for more details.

The use of cookies is relatively standard. Most browsers are initially set up to accept cookies. However, if you prefer, you can set your browser to either notify you when you receive a cookie, or to refuse to accept cookies. You should understand that some features of many sites may not function properly if you don’t accept cookies.

Third Party Cookies: 

Third Party companies may read the cookies stored on your browser so that they can show you ads that relate to the things you are interested in. We have no control over cookies collected by other third party sites about your interests or their reading of cookies on your browser. Cookies are used by third parties who provide marketing and other services to us. For example, information we gather about you when you search for Medicaid related information may allow Facebook to show you an ad about a workshop about Medicaid Basics that we’re giving at the library for free to our community. 

For more information on these cookies and how to disable them, please see the following websites at: https://youradchoices.com/ and  https://www.youronlinechoices.com/uk/about-behavioural-advertising where you will be able to opt-out of receiving Interest-Based Advertising cookies from some of the third parties listed below. You can also click on the links below for each third-party for information on how to opt-out directly with that third-party.

Google: For more information and to opt out: https://policies.google.com/privacy#infochoices

Microsoft (Bing): For more information and to opt out: https://choice.microsoft.com

Meta (formerly Facebook): For more information and to opt out:

http://www.facebook.com/about/privacy/

How is personal information protected?

We take certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use or disclosure. However, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

Who has access to the information?

We will not sell, rent, or lease mailing lists or other user data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:

  • to agents, website vendors and/or contractors who may use it on our behalf or in connection with their relationship with us;
  • if we are unable to assist with your matter, but know an unaffiliated attorney or firm that may be able to help you, we may refer you and share information you provided us with that party; and
  • as required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another firm or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.

How to contact us and How to correct, amend or delete your personal information and/or opt out of future communications?

You may opt out of any future contacts from us at any time. Contact us via the phone number, contact form or mailing address on our website at any time to:

  • Request information related to what data we have about you, if any;
  • Change/correct any data we have about you;
  • Ask us to delete any data we have about you; and/or
  • Opt out of future communications from us.

How can I reject or opt out of receiving cookies?  If you do not wish cookies to be stored on your machine, you can delete the cookies from your browser. Most browsers also allow you to prevent all or some cookies being stored on your machine in the future. For more information on how to delete or disable cookies from your browser please use the “help” function within your browser or alternatively visit http://www.allaboutcookies.org/.

Please note that we can’t always control third party cookies stored on your machine from our website and where this is the case you will need to visit the relevant third party’s website directly to manage cookies stored on your machine by them. Please see our “Third Party Cookies” section below.

If you have any additional questions or concerns about this privacy policy, please contact us via the phone number, contact form or mailing address listed on this website. If our information practices change in a significant way, we will post the policy change log here.

Conditions of Using our Website: 

We are the owner or authorized licensee of all intellectual property and any and all rights associated with it on this website. You agree not to copy any content (including images) on this website without our express written consent. If you access or use any part of this Website, you agree to these conditions

When using this Website, you agree to the ways in which we collect and use your information. You agree not to use this Website for any unlawful purpose, to send spam, to harm, threaten, abuse, or harass another person or family or group, or invade someone’s privacy or do anything (in our reasonable opinion) that would be considered offensive, unacceptable, or damaging to us, our customers, or our third party vendors. You agree not to create, check, confirm, update, change, or add to your own or someone else’s database, records, directories, customer lists, mailing or prospecting lists, or any other list used or intended to be used for marketing or advertising. 

You agree not to tamper with, change, or update any part of this Website, unless you are leaving us a review. You agree not to use this Website in a way that might affect the way it is run or the way it might show up for others. 

You agree not to use this website or to make any demands upon us or our team that would impose an unreasonable or disproportionately large burden on our team or our vendors whether by demands for information, or by communications, or by use of systems. You agree not to individually or by some automated means monitor or copy the website or its content or to interfere with or attempt to interfere with how the website works. 

Release of rights for material provided for this Website: If you supply material to us for use in our marketing and advertising on this Website and on other sites (for example:  by giving us a rating, a testimonial, a rating or a review, comments, articles, interviews, etc.) whether in writing, audio or video or other format (hereinafter Donor Content), you agree to grant us permission irrevocably and free of charge, to use the Donor Content, alter or adapt it for any reason for use in any media worldwide for our own marketing research and promotional activities and our internal business purposes which may include providing the Donor Content to selected third party vendors, social media or networking sites. 

When you provide us with Donor Content you agree that you have the right to use it and you have permission to use it for the purpose you are giving it to us and it does not damage anyone else’s rights whether by contract or otherwise. The Donor Content doesn’t have or support anything illegal, harmful, misleading, abusive, defamatory, or anything else that might cause offense or damage our reputation. You agree that your Donor Content does not contain any virus, malware, or other code which could damage or interfere with the operation of the Website. Any Donor Content may not promote your own business or services unless you clearly say what your connection is to the business. You also agree that the Donor Content will not result in someone being spammed or receiving spam or other type of mass mailing. You also agree that we have no obligation to publish your content on the Website and we retain the right to remove any Donor Content at any time for any reason. 

If you believe that any Donor Content on this Website does not comply with the requirements set out in this policy, please notify us immediately.